I'm a consumer finance freelance writer working with number of mortgage, pension, banking, and insurance clients to deliver clear content that anyone can understand.
Mortgage brokers, pension providers, independent financial advisers, and accountants all face a common problem: how to explain the 'what, why, how, and who' of a financial product to customers. Many potential customers don't know the ins and outs of financial products, which can put them off using their savings, employment benefits, or other investments to best use.
I work with you to find a tone of voice and content approach that not only explains your mission and products clearly, but also helps to educate and include your customers in their financial decisions.
I'm also currently studying to qualify as a financial adviser, starting with the CeMAP and CRER (mortgage and pensions) qualifications, for completion in the first quarter of 2020. These qualifications mean I understand the strict compliance and regulatory challenges of financial clients - and how to explain financial terms to customers.
I also offer my experience to the legal, business services, and software sectors to help them eliminate jargon and boost customer engagement.